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FAQs

Are their additional fees for leads?

No. Memberships are all-inclusive, meaning there are no additional fees for leads. Your membership level will determine how many leads you receive each month.

How are the leads delivered?

New lead notifications will be sent via text, email, and/or phone call. All leads will be available in the AccidentAdvisor® desktop and mobile app. Leads can also be sent directly to your existing CRM via webhook. Inbound phone calls will be connected instantly.

Are the leads exclusive?

Yes. All leads are exclusive and delivered to only one participating law firm.

Are the leads local?

Yes. Leads are geotargeted based on your location. We will attempt to generate leads as close as possible to your business address and guarantee that all leads will come from within your state.

What type of personal injury leads will I receive?

We generate leads for all types of personal injury cases. This includes motor vehicle accidents, defective products, work injuries, medical injuries, slip and fall, and dog bites. Motor vehicle accidents, which includes car, truck, motorcycle, and ride share accidents is our most popular case type. Most leads will be for motor vehicle accidents.

Can I choose which case types I receive?

Yes. Motor vehicle accidents are required, but all other case types are optional.

Are the leads prequalified?

Yes. All leads are prequalified prior to being distributed. Additional leads may be received, but they will be in addition to your guaranteed number of prequalified leads.

How do you prequalify the leads?

We text-verify phone numbers and ask leads to confirm that they were injured in an accident within the last 12 months; that they were not at fault and that there is an identifiable party that was at fault; that they are not represented and have not been rejected by another attorney.  

Are the leads delivered in real-time?

Yes. All form leads are delivered in real-time and phone calls are connected instantly.

Are the leads compliant?

Yes. Explicit consent is obtained and stored for all form leads via TrustedForm® compliance technology. Phone calls are customer-initiated inbound calls only.

Do you offer refunds?

Yes. We offer pro-rated refunds if the guaranteed lead volume is not reached. We do NOT offer refunds for any other reason. Memberships are month to month and can be canceled at any time.

How do I cancel my membership?

Memberships are month to month and can be canceled at any time. Simply contact us via the chat widget in the bottom right corner and we’ll provide a hassle-free cancellation.