Starbucks Mug Recall: What You Need To Know

Attention Starbucks customers! If you have recently purchased a gift set containing ceramic mugs, you need to be aware of a recall that has been issued. In this article, I will provide you with important information regarding the Starbucks mug recall. This recall affects specific gift sets sold during the 2023 holiday season. It is crucial to stay informed and take appropriate action to ensure your safety.

Key Takeaways:

• The Starbucks mug recall affects certain gift sets sold during the 2023 holiday season.
• Consumers are advised to immediately stop using the recalled ceramic mugs and return them for a refund.
• The recall is due to incidents of the mugs overheating or breaking, resulting in injuries.
• The recalled gift sets were sold online and in-store at Target, Walmart, and Nexcom outlets.
• For more information and assistance, consumers can contact Nestlé USA or visit the U.S. Consumer Product Safety Commission (CPSC) website.

Description and Remedy

In the Starbucks mug safety recall, the defective ceramic mugs were sold as part of four gift sets during the 2023 holiday season. These mugs were coated with metallic material and came in 11 oz. and 16 oz. sizes.

If you own one of the recalled Starbucks gift sets, it’s important to stop using the mugs immediately to ensure your safety. You have two options for remedying this situation. First, you can return the mugs to the place of purchase. Alternatively, you can contact Nestlé USA, the manufacturer, directly for a full refund.

Fortunately, proof of purchase is not necessary to receive a refund. To initiate the refund process, visit the Nestlé USA website and fill out the provided form. By taking these steps, you can ensure that your defective Starbucks mugs are properly handled and receive the refund you are entitled to.

Recalled Gift Sets	Mug Sizes	Remedy Options
Starbucks Holiday Gift Set with 2 Mugs	11 oz.	Return to place of purchase or contact Nestlé USA for a refund
Starbucks Classic Hot Cocoa and Mug	11 oz.	Return to place of purchase or contact Nestlé USA for a refund
Starbucks Peppermint and Classic Hot Cocoas and Mug	11 oz.	Return to place of purchase or contact Nestlé USA for a refund
Starbucks Holiday Blend Coffee and Mug	16 oz.	Return to place of purchase or contact Nestlé USA for a refund

Incidents and Injuries

Since the Starbucks brand recall was announced, there have been a total of 12 incidents reported involving the recalled ceramic mugs. These incidents have raised concerns over the safety of the mugs, with reports citing incidents of overheating and breakages.

As a result of these incidents, there have been 10 injuries reported among consumers who used the recalled mugs. Injuries range from severe burns and blisters on fingers or hands to one incident of a finger getting cut. Furthermore, one incident required medical attention, highlighting the seriousness of the issue.

Given the nature of these incidents and the potential harm they can cause, it is of utmost importance for consumers to be aware of the Starbucks recall information and take appropriate action to ensure their safety.

Distribution and Manufacturing

The recalled Starbucks gift sets were sold online and in-store at Target and Walmart, as well as through Nexcom (military retail outlets) nationwide. The sets were available from November 2023 through January 2024 and ranged in price from $10 to $20, depending on the gift set. The mugs were manufactured in China by Nestlé USA Inc.

Retailer	Sales Channel
Target	Online
Target	In-store
Walmart	Online
Walmart	In-store
Nexcom	Military retail outlets

Contact Information and Additional Resources

If you have purchased one of the recalled Starbucks gift sets and need further assistance or want to initiate the refund process, you can contact Nestlé USA. They have a dedicated customer service team available to help you with any concerns or questions you may have. They are committed to ensuring customer satisfaction and resolving any issues related to the recall.

In addition to contacting Nestlé USA, you can also visit the official website of the U.S. Consumer Product Safety Commission (CPSC) to obtain more information about the Starbucks recall. The CPSC is a trusted source of recall information and provides detailed updates on product safety alerts to protect consumers from potential hazards.

To stay informed about any future Starbucks recalls or safety alerts, it is recommended to sign up for recall alerts. By signing up, you will receive timely notifications and updates directly to your email or preferred communication channel. This will help you stay proactive and ensure the safety of your family and yourself.

Take a step towards ensuring your safety by contacting Nestlé USA and visiting the CPSC website for comprehensive recall information and resources.

Conclusion

The Starbucks mug recall serves as a timely reminder of the importance of staying informed about product recalls to safeguard your safety and well-being. If you have purchased one of the gift sets affected by the recall, it is crucial to discontinue using the mugs immediately and adhere to the provided instructions for return or refund.

By diligently monitoring recall alerts, you can take proactive measures to ensure the safety of not only your Starbucks merchandise but also other products within your household. Protecting yourself and your loved ones from potential hazards is paramount, and staying informed is an essential part of that process.

Remember, your safety matters. By staying educated about product recalls and promptly responding to them, you play a vital role in safeguarding yourself and the wider community. If you have any further questions or require assistance regarding the Starbucks mug recall, please reach out to Nestlé USA, the company overseeing the recall process.

FAQ

Which Starbucks gift sets are included in the mug recall?

The recall applies to four gift sets sold during the 2023 holiday season, including the Starbucks Holiday Gift Set with 2 Mugs, Starbucks Classic Hot Cocoa and Mug, Starbucks Peppermint and Classic Hot Cocoas and Mug, and Starbucks Holiday Blend Coffee and Mug.

What sizes were the ceramic mugs in the recalled gift sets?

The ceramic mugs in the recalled gift sets were sold in 11 oz. and 16 oz. sizes.

What should consumers do if they have purchased the recalled mugs?

Consumers are advised to immediately stop using the recalled mugs and return them to the place of purchase or contact Nestlé USA for a full refund. Proof of purchase is not required to receive a refund. Consumers can visit the Nestlé USA website and fill out a form to initiate the refund process.

How many incidents and injuries have been reported related to the recalled mugs?

There have been 12 incidents reported of the recalled mugs overheating or breaking. These incidents have resulted in 10 injuries, including severe burns and blisters on fingers or hands, as well as one finger cut. One incident required medical attention.

Where were the recalled Starbucks gift sets sold?

The recalled Starbucks gift sets were sold online and in-store at Target and Walmart, as well as through Nexcom (military retail outlets) nationwide.

Where were the mugs manufactured?

The mugs were manufactured in China by Nestlé USA Inc.

How can consumers contact Nestlé USA for assistance or to initiate the refund process?

Consumers who have purchased the recalled Starbucks gift sets can contact Nestlé USA for further assistance or to initiate the refund process. They can also visit the website of the U.S. Consumer Product Safety Commission (CPSC) for more information about the recall.

How can consumers stay informed about future recalls?

It is recommended to sign up for recall alerts to stay informed about any future recalls and to ensure the safety of your family and yourself.