Vitamix has recently expanded its product recall. Nearly 570,000 blending containers and blade bases are now under scrutiny. This comes after the U.S. Consumer Product Safety Commission announced the update on June 20th. The Vitamix recall now includes all 8-ounce and 20-ounce blending containers and blade bases from the Ascent and Venturist Series. This also involves items that were fixed in a past August 2018 recall. The product safety alert is serious; 27 people have faced laceration injuries from these defective products, 11 of which came from the old recall.
If you own these blending containers and blade bases, Vitamix advises you to stop using them. Instead, reach out for a repair kit. Vitamix’s quick action shows they care about keeping customers safe. They aim to deal with safety concerns promptly and well.
Key Takeaways
- The Vitamix recall now includes nearly 570,000 blending containers and blade bases.
- Affected products are from the Ascent and Venturist Series, including previously repaired items.
- Consumers should stop using the recalled blending containers and blade bases immediately.
- Vitamix is offering a repair kit rather than replacements or refunds.
- There have been 27 reported laceration injuries related to the defective products.
- This recall effort underscores Vitamix’s dedication to consumer safety.
Overview of the Vitamix Recall Expansion
Vitamix has teamed up with the U.S. Consumer Product Safety Commission. They are expanding a recall of some of their blending products. This is to keep customers safe and fix any problems that might lead to accidents in the kitchen.
This recall now involves about 569,000 units in the U.S. and 122,000 units in Canada. The issue is serious: the blades might cause deep cuts. Although they first tried to fix the problem, more parts are now being recalled to make sure everyone is safe.
The recall is being reannounced to warn customers about this safety issue. Vitamix is taking extra steps to stop any injuries from happening. Their goal is to protect customers and prevent accidents caused by these blending products.
Country | Units Affected |
---|---|
United States | 569,000 |
Canada | 122,000 |
Models Affected by the Recall
The Vitamix recall now covers many top-end blender models. These are often popular and costly. The goal is to protect consumers from safety risks.
Ascent Series Models
The recall mainly includes the Ascent Series models:
- Ascent A2300
- Ascent A2500
- Ascent A3300
- Ascent A3500
These are recalled because they could be dangerous. Vitamix wants users to be safe.
Venturist Series Models
The Venturist Series also faces recall, featuring at least one key model:
- Venturist V1200
This issue with the Venturist Series suggests a need for stricter safety checks. It aims to keep consumers safe.
Implications of the Recall
This recall is significant, especially due to the high prices of these blenders. Some cost over $500. It affects single products and those in sets. Clearing these dangerous items is vital for consumer safety.
Reason for the Expanded Recall
The expanded recall of Vitamix blending containers and blade bases is about safety. In 2018, some steps were taken. But, reports of injuries kept coming, leading to a wider recall now.
The key problem is the risk of blades hurting people, a big Vitamix blade hazard. When containers come off their bases, users can get cuts. This is a serious danger.
Vitamix really cares about keeping their products safe. They want to stop more people from getting hurt. That’s why they’re recalling more items. They hope this action will cut down on injuries.
Reports of Injuries Related to the Recall
Recent data has shown a troubling number of laceration reports with Vitamix blenders. These incidents link to the Ascent and Venturist Series blending containers and blade bases. In total, 27 cases where users got cuts from the blades have been reported. Shockingly, this dangerous issue has been known since 2018, with 11 injuries reported at that time.
This news highlights how risky these Vitamix products can be. It’s clear these products have serious design problems. These flaws have led to many people getting hurt just by using these kitchen gadgets normally.
Now, let’s take a deeper dive into the injury reports:
Date of Report | Number of Lacerations Reported | Recall Phase |
---|---|---|
2018 | 11 | Initial Recall |
2023 | 16 | Recall Expansion |
The ongoing stream of injuries points to the urgent need for users to pay close attention to recall warnings. Handling these Vitamix blending containers and blade bases cautiously is key. Responding to these laceration cases right away can stop more injuries. It also makes sure that everyone using these products stays safe.
Actions Consumers Should Take
If you own a recalled Vitamix Ascent or Venturist series blender, stop using it now. This step is vital to keep your Vitamix safe. By acting fast, you reduce the risk of any harm from the faulty blending containers and blade parts.
Here’s how to handle the recall step by step:
- Stop using your Vitamix Ascent or Venturist series blender right away.
- Reach out to Vitamix’s customer service for a free repair kit.
- Install the protective plastic cover over your blender’s blades once you get the kit.
- Make sure to properly attach the new usage labels included in the kit.
This recall won’t get you a new blender or your money back. But, your part in this is crucial. Follow the kit’s instructions to make sure your Vitamix stays safe and works well.
Availability and Sales Channels of Recalled Products
Vitamix has recalled models from the Ascent and Venturist series. This recall affects many Vitamix sales channels. It touches both in-store and online avenues.
Retail Locations
These Vitamix models were sold in major U.S. stores. Key places include Costco, Best Buy, and Macy’s. They’ve made these products widely available to many customers.
Online Platforms
These models were also sold on big online retail sites. This includes Vitamix.com, Amazon.com, and QVC.com. Anyone who bought a blender online from April 2017 to May 2024 is advised to check. This is to ensure they know about the recall and can act as needed.
Vitamix is handling this recall by dealing with both in-store and online sales. They hope to keep their customers safe by spreading this important information.
Conclusion
Vitamix is focused on keeping you safe. They’ve expanded their recall for certain blender parts. This shows they really care about their customers’ safety.
They act fast to fix any potential problems. This quick response helps keep you safe in the kitchen. Their aim is to cut down on any risks that could happen with their products.
If you own one of these blenders, it’s important to pay attention. They’ve clearly stated what steps you should take. This makes it easy for you to keep yourself and your family safe.
Vitamix and other companies offer alerts for recalls and safety warnings. Signing up for these can help keep you updated. Remember, being cautious and acting quickly is key to keeping your home safe.
FAQ
What products are affected by the latest Vitamix recall?
The recall includes all 8-ounce and 20-ounce blending containers with their blade bases. This is for Vitamix Ascent and Venturist Series models. It also covers any previous repairs under an August 2018 recall.
Why did Vitamix expand the recall?
The recall expanded due to more reports of people getting cut by the blades. This happened when the container separates from its base. Even after the 2018 fix, the danger continued, so more actions were necessary.
How many products are impacted by the recall in total?
In the US, about 569,000 units are involved. In Canada, there are 122,000 units affected. This count includes products bought one by one or in groups.
Which specific Vitamix models are involved in the recall?
The recall involves the Venturist V1200 and the Ascent A2300, A2500, A3300, and A3500 models.
How many injuries have been reported due to the recalled products?
27 injury reports were made about cuts from the recalled containers and blades. Among these, 11 injuries were from the 2018 recall.
What should consumers do if they own the recalled Vitamix products?
If you have these Vitamix containers and blades, stop using them right away. Then, contact Vitamix for a free repair kit. This kit has a protective shroud for the blades and new use labels.
Are consumers eligible for a product exchange or refund?
No direct exchange or refund is available. Consumers must apply the repair kit themselves to make the products safer.
Where were the recalled Vitamix products sold?
The recalled items were available at popular stores and websites. This includes places like Costco, Best Buy, and Amazon among others.
What timeframe was involved in the sale of the recalled products?
Products that are part of the recall were sold between April 2017 and May 2024.
How is Vitamix responding to ensure consumer safety?
Vitamix chose to enact a larger recall to better protect consumers. They are giving out repair kits and clear instructions. This action shows their dedication to keeping customers safe.
Where can I find more information or updates about this recall?
For more details or updates on the recall, check the Vitamix website or the U.S. Consumer Product Safety Commission’s site. It’s also wise to sign up for recall news and class action alerts to stay informed.
Sources
Consumer Product Safety Commission – https://www.cpsc.gov/
Rocky Horton
Author
Rocky Horton is a health and safety expert from Chapel Hill, NC. He is the founder of AccidentAdvisor and has been featured in Forbes, Bloomberg, and other publications. Learn more.